Legal
How we handle the information you share with Potomac Crest Cleaning Co. Last updated October 19, 2026.
Potomac Crest Cleaning Co. ("Potomac Crest," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. It applies to visitors in Washington, DC, Northern Virginia, and Suburban Maryland who use our website or request our cleaning services.
This policy describes our information practices. Contact permission is requested separately on our quote and visit forms.
When you request a quote or cleaning visit, we ask for your name, phone number, email address, ZIP code, service address, type of space, approximate size, preferred schedule, and any special requests. Quotes may also include room counts, facility type, cleaning frequency, and your optional updates preference. Visit requests include a preferred arrival window.
We also receive standard technical information when you visit the site, such as your browser type, device type, and the pages you view. This helps us understand how the site is used and keep it working well.
Please do not include alarm or entry codes, medical details, or payment card numbers in the public forms. Arrange secure access details directly with us after confirming your visit.
We use your information to review and respond to quote and visit requests, arrange confirmed services, and communicate about your cleaning. Requests are emailed to our team, and visit requests are also saved in our request records. Optional cleaning tips and service updates are sent only if you choose them.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
We share information only when it is needed to run our business: with service providers who help us operate (for example, scheduling or email tools) under agreements that limit their use of your information; with insurance providers when handling a claim; and when required by law, regulation, or legal process.
If we ever engage subcontractors or partners to help with your service, they receive only the information needed to perform the work and are bound to keep it confidential.
The required consent on quote and visit forms lets us contact you about that request. Submitting a form does not automatically confirm an appointment or enroll you in marketing updates.
The quote form offers a separate, optional choice for cleaning tips and service updates. You can withdraw that choice or change your contact preferences by replying or contacting us. We may still need to communicate about a confirmed service you have requested.
Our website is intended for business owners, property managers, and adults arranging cleaning services. We do not knowingly collect personal information from children under 13.
Because we serve daycares and childcare centers, we are careful with any facility information shared with us. If you believe a child has provided personal information through this website, contact us and we will delete it.
Request details may be retained in our business email and service records for as long as needed to respond, provide services, and meet applicable recordkeeping requirements. You may contact us about deletion; some records may need to be retained where required by law.
We use reasonable administrative and technical safeguards — including encrypted connections for information submitted through this website — to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
You may ask us to access, correct, or delete the personal information we hold about you, or ask us not to use it for certain purposes. Residents of some states, including Maryland and Virginia, have additional privacy rights under state law; we honor applicable requests.
To make a request, email Potomaccrestclean@gmail.com or call (240) 234-2117. We may need to verify your identity before acting on a request.
This website may use cookies and similar technologies to keep the site functioning, remember preferences, and understand overall usage. You can control cookies through your browser settings; disabling them may affect some site features.
We may update this Privacy Policy as our practices change. The version on this page is the current version, and its update date shows when it last changed.
Privacy questions or requests can be sent to Potomaccrestclean@gmail.com or by calling (240) 234-2117 during business hours.
Reach us any time — or see our Terms of Service for how we work.